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Form Analytics

Identify friction points in your lead forms

Gain actionable insights into your user’s form interactions, prioritized fields, and potential roadblocks to enhance their experience.

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Top companies rely on VWO's behavior analytics platform

IMB Bank
Ubisoft
Zoominfo
turboTax
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BrowserStack
Kong
Clickview
Opentable
Schbang
Anaconda
Rategenius

Optimize your form experience for better conversion

Go beyond mere submission counts. With VWO, dive into field-level insights to truly cater to your users’ preferences.

Form Behavior Analysis
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Total time

The average time taken by visitors to complete the form as well as the average time spent on a particular field. This data will help you spot form fields that require the longest time to fill. You can work on simplifying these fields to improve the completion time.

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Interaction time

The average of actual time spent in filling out a form field. If visitors spend too much time on a particular field, you may want to make the field optional or move it toward the end of the form.

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Hesitation time

The average idle time spent on a form field. This includes time spent in thinking, confusion regarding what the field means, or any other ambiguity related to the field.

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Refilled

The percentage of visitors that refilled a particular field. A high percentage of refills indicates that the visitors are finding it difficult to interpret what the field means.

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Ignored

The number of visitors who submit the form but leave a particular field blank. Fields that are repeatedly ignored by visitors are major contributors to form abandonment.

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Dropped

This form metric shows the number of visitors who did not submit the form and the specific field where they abandoned the form.

Visualize your user’s conversion journey

Delve deep into your user’s conversion path on your forms. Understand each stage of their journey and refine for better results.

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Deep Dive Into Conversion Metrics

Benefit from a bird’s-eye view of user interactions. Dive deep into engagement metrics and drop-offs to refine and elevate the user experience at each stage.

Track Performance Over Time

Empower your strategy with time-bound performance insights. Annotate significant events and stay informed to make proactive decisions.

Take advantage of VWOs’ comprehensive Form Analytics capabilities

Effortless Form Tracking

Let VWO do the heavy lifting by auto-detecting forms on your site. Or, choose to manually track specific forms, tailoring your analytics to your needs.

Gain Deeper Insights with Observations

Spot unusual patterns and instantly annotate them. VWO captures a snapshot, ensuring you never miss out on critical insights.

Collaborate for Better Insights

Easily share your analytics with teammates. Collaborate, brainstorm, and uncover valuable insights together.

Stay Updated in Real-Time

With VWO’s real-time tracking, stay updated on every form interaction, ensuring you’re always in the loop.

Experience VWO advantage beyond its powerful features

From robust data privacy to unobtrusive performance, from exceptional support to tailored optimization, VWO is your partner in enhancing user experience and optimization.

Gather insights while we secure your data

Our security-first approach honors your users’ right to data privacy and protection. Apart from being compliant with industry norms, we secure your data with enterprise-grade encryption, regular security audits, penetration testing, and data backups.

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Negligible performance impact

VWO’s asynchronous SmartCode, lightweight app SDKs, and geo-distributed servers ensure app or website performance.

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Best-in-class support

Prompt support for any query is one of the many reasons why we constantly hit the CSAT score of ~99%.

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Dedicated customer success manager

Scale your optimization efforts with a dedicated manager who is your constant companion from onboarding to success.

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On-demand consultation service

Get access to our in-house CRO specialists to help you define, design, and implement the right experience optimization strategy.

Drive your entire optimization program with VWO

Pair VWO Insights with our end-to-end experience optimization platform to enable a data-driven experimentation culture in your business.

Collaboratively build your optimization pipeline

Build a pipeline of experiments with personalized AI-generated optimization ideas for your website powered by GPT-4. Collaborate easily and see them to completion. Build a Kanban board workflow with observations to feed your testing and personalization campaigns. Add team members without restrictions and run your optimization program like a breeze.

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Create and run data-backed experiments

Evolve your observations from insights into hypotheses you can actually test with our sophisticated experimentation platform . Manage the priority of your experimentation ideas with a robust ICE framework and deploy winning experiments for all your users.

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Personalize experiences for your visitors

Use behavior analytics to understand how each customer thinks and build meaningful experiences to connect with them better. With VWO Personalize, you can deliver highly individualized experiences to the right audience, at the right place, at the right time.

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Proven to improve business metrics

Learn how our customers use behavioral data insights to improve user experiences, run data-backed experiments, and impact conversion metrics.

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Our customers love VWO Insights!!

Most customers purchase VWO Insights to gather data-driven insights for experience optimization. While our industry-leading G2 ratings and benchmark CSAT scores are evidence enough, here are some success stories in their own words.

Jenny Hughes
Loef Kleinmeijer
Divakar-Ravichandran
Lee Preston

Discover opportunities to improve your website conversions.

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